safety
TRAINING FOR MAINTENANCE OF VEHICLES
- To ensure the safety of our vehicles, all the drivers are made aware of the latest developments in the maintenance of the vehicle.
- Regular full-day vehicle checks are conducted with training programs to keep the drivers in check.
- The training covers areas such a vehicular maintenance, proper healthy checkups of the vehicle, the procedure to handle the vehicle in case it breaks down, and defensive driving.
ROAD SAFETY AWARENESS
- Rash driving can be a problem. Drivers are made to understand that safety is paramount for the best cab service and reaching early or fast should not compromise to drive fast and rashly.
- Road Safety Awareness programs make sure that the drivers understand and follow road safety rules and regulations under any condition.
ENSURING SAFETY
- All the regulations, as enforced by concerned Authorities for Commercial Vehicles and Drivers, are strictly followed and complied with.
- Monitoring each Vehicle through GPS tracking devices.
- Only experienced, well-behaved, and educated drivers are deployed, who are well aware of the safety norms.
- Extra safety measures are taken for female commuters.
- All the vehicles and drivers have emergency numbers and Control Room numbers, for any help.
- All the drivers have Mobile Phones (Hands-Free) and Charger fitted in the vehicle.
DRIVER’S TRAINING
The Driver’s Training Program is divided into two parts:-
1. Induction Program
This is a training program for new drivers.
This program covers introduction about the company, job procedure, rules & regulations, safety measures, interpersonal skills and legal compliances.
2. Routine Training
This training is for all the drivers and the staff and is conducted on quarterly basis.
This program serves as a memory refresh, and the feedbacks received emphasise on safety measurements, interpersonal skills
QUICK RESPONSE TEAM (QRT)
- We have 24/7 Control Room to attend all operational calls. At time of any breakdown / emergency, they immediately respond by providing backup cab / informing mobile cab to reach at the emergency location.
- 3 Mobile Backup cab are stationed around the city which quickly respond to any emergency call and reach the destination to fix the breakdown cab or make necessary arrangements.
- Panic button is installed in every cab that is accessible to the boarded employees. Panic button is pressed to signal control room in case of any emergency / contingency.
- GPS is installed in each cab which helps to track down the breakdown cab and instant backup is provided.
RECRUITMENT OF DRIVERS
The process of Recruitment:
We have a referral Recruitment Procedure in place to hire drivers through the existing staff or our professional network.
It is a must for the Candidates to have a valid Commercial Driving License. Candidates are interviewed and selected after testing their knowledge about vehicles and should be aware of their local maps and routes.
We have a rule of taking a separate driving trial and regulations test.
All the documents of the candidates are authenticated.
Documents Required: Commercial Driving License, Residential Proof, Identity Proof, Four Photographs and name & address of two guarantors/references who are familiar with the candidate.
The Driver deployed under training enjoys a backup fleet for 15 days and is observed strictly to properly analyze his awareness towards safety